We believe in 100% customer satisfaction and that is why we are offering all customers a 30 day money-back guarantee! If you are not satisfied with our products, you may return the item within 30 days from the order date for a full refund. If you don't like your product, get a full refund within 30 days, no questions asked.
Pleasecontact our customer happiness teamto start your return process.
3. YOUR PURCHASE IS EXPECTED TO ARRIVE WITHIN 6 TO 12 DAYS AFTER YOUR PURCHASE. THIS DOES NOT INCLUDE UP TO 3 DAYS PROCESSING TIME. WE PROVIDE EVERYONE WITH A TRACKING NUMBER AND TRANSIT INSURANCE. YOU WILL RECEIVE A TRACKING NUMBER VIA EMAIL WITHIN 3 DAYS AFTER THE PURCHASE.
4. NO MATTER WHERE YOU LIVE, YOU’RE 100% SURE TO RECEIVE YOUR PACKAGE. IF IT EVER GETS LOST, WE WILL RESHIP YOU A BRAND NEW ONE, OR WE WILL REFUND YOU.
5. EVERY COUNTRY HAS DIFFERENT CUSTOMS LAWS AND PROCEDURES. FOR THIS REASON, IN A FEW CASES, IT MAY BE POSSIBLE THAT YOUR ORDER TAKES LONGER TO ARRIVE DUE TO THE CUSTOMS PROCEDURES (IT DEPENDS ON YOUR COUNTRY). WE WILL DO OUR BEST TO SEND IT TO YOU IN A LIGHT PACKAGE, WHICH REDUCES THE CHANCES OF CUSTOMS ISSUES.
7. IF YOU ARE NOT HOME DURING THE DELIVERY TIME, DON'T WORRY. MOST OF THE ITEMS WILL BE LEFT IN YOUR POSTBOX IF THEY FIT. IF THE POSTAL SERVICE DOES NOT HAVE ACCESS TO YOUR POSTBOX, IT WILL USUALLY BE LEFT AT YOUR LOCAL POST OFFICE FOR YOU TO PICK UP. THEY WILL ALSO LEAVE A NOTE INFORMING THE PICK UP LOCATION!